Return Policy

At Cholo Krishi, we prioritize customer satisfaction and aim to ensure a smooth and transparent shopping experience. If you are not completely satisfied with your purchase, our Return Policy outlines the conditions under which items may be returned or exchanged.

  • 1. Eligibility for Returns
    • 1.1. Items must be returned within 7 days of the delivery date.
    • 1.2. The product must be in its original condition, unused, and undamaged.
    • 1.3. All original packaging, labels, and accessories must be intact and included.
    • 1.4. Perishable items (e.g., fresh fruits, vegetables, and other agro-based products) are not eligible for returns unless:
      • The product is damaged, defective, or decayed at the time of delivery.
      • There is a mismatch in the delivered product compared to what was ordered.
  • 2. Non-Returnable Items
    • 2.1. Items marked as “Final Sale” or “Non-Returnable” on the product page.
    • 2.2. Products that have been used, altered, or tampered with.
    • 2.3. Custom or personalized products made as per customer specifications.
  • 3. Return Process
    • 3.1. To initiate a return, contact our customer support team at 16469 or email us at support@cholokrishi.com within the return window.
    • 3.2. Provide the following details:
      • Order ID or invoice number
      • Product(s) to be returned
      • Reason for the return
      • Photos of the product(s), if applicable (e.g., damaged or defective items)
    • 3.3. Our team will verify your return request and guide you through the process.
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