Return Policy

At Cholo Krishi, we prioritize customer satisfaction and aim to ensure a smooth and transparent shopping experience. If you are not completely satisfied with your purchase, our Return Policy outlines the conditions under which items may be returned or exchanged.

• 1. Eligibility for Returns
  • 1.1. Items must be returned within 7 days of the delivery date.
  • 1.2. The product must be in its original condition, unused, and undamaged.
  • 1.3. All original packaging, labels, and accessories must be intact and included.
  • 1.4. Perishable items (e.g., fresh fruits, vegetables, and other agro-based products) are not eligible for returns unless:
    • The product is damaged, defective, or decayed at the time of delivery.
    • There is a mismatch in the delivered product compared to what was ordered.
• 2. Non-Returnable Items
  • 2.1. Items marked as “Final Sale” or “Non-Returnable” on the product page.
  • 2.2. Products that have been used, altered, or tampered with.
  • 2.3. Custom or personalized products made as per customer specifications.
• 3. Return Process
  • 3.1. To initiate a return, contact our customer support team at 16469 or email us at support@cholokrishi.com within the return window.
  • 3.2. Provide the following details:
    • Order ID or invoice number
    • Product(s) to be returned
    • Reason for the return
    • Photos of the product(s), if applicable (e.g., damaged or defective items)
  • 3.3. Our team will verify your return request and guide you through the process.