At Cholo Krishi, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, store, and share your data when you interact with us through our website (cholokrishi.com), mobile app, or any of our services.

1. Information We Collect

1.1. Personal Information

We may collect personal details that you provide when you:

• Create an account on cholokrishi.com.
• Place an order or subscribe to our services.
• Contact customer support or participate in surveys.

This information may include your:

• Name, email address, and phone number.
• Billing and delivery address.
• Payment information, such as credit/debit card details or Mobile Financial Services (MFS) account information (e.g., bKash, Nagad).

1.2. Non-Personal Information

We collect non-identifiable information such as:

• Browser type and device details.
• IP address and geolocation data.
• Browsing behavior on our website, including pages visited and time spent.

1.3. Cookies

We use cookies to enhance your experience on our website. Cookies are small files stored on your device that help us:

• Remember your preferences and login details.
• Analyze site usage and improve performance.

You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use the collected information for the following purposes:

• To process your orders, payments, and deliveries.
• To improve our website, products, and services.
• To communicate with you regarding your orders, inquiries, or promotional offers.
• To comply with legal obligations and prevent fraud.

3. Sharing Your Information

3.1. Third-Party Service Providers

We may share your information with trusted third-party service providers who assist us in:

• Payment processing (e.g., bKash, Nagad, or other MFS providers).
• Order fulfillment and delivery.
• Marketing and data analysis.

3.2. Legal Compliance

We may disclose your information if required by law or to protect the rights, safety, and property of Cholo Krishi, its customers, or others.

3.3. Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

4. Data Security

4.1.

We implement industry-standard security measures to safeguard your information against unauthorized access, loss, or misuse.

4.2.

While we strive to protect your data, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

5. Your Rights

5.1. Access and Update

You can access and update your personal information through your account settings on cholokrishi.com.

5.2. Opt-Out

You can opt out of receiving promotional communications by following the unsubscribe instructions in our emails or contacting customer support.

5.3. Data Deletion

You may request the deletion of your account and personal data by contacting us at support@cholokrishi.com.

6. Children’s Privacy

Cholo Krishi does not knowingly collect personal information from individuals under the age of 18. If you believe we have inadvertently collected such data, please contact us to remove it.

7. Third-Party Links

Our website may contain links to third-party websites. Cholo Krishi is not responsible for the privacy practices or content of these external sites.

8. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised “last updated” date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about our Privacy Policy or how your information is handled, please contact us at:

• Email: support@cholokrishi.com
• Hotline: +8809666 703703